IT Support

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Get a Quote

SERVICES

Consultation

Our team provides responsive solutions that improve productivity to ensure the best user experience for our clients.

PASTEL SUPPORT

→ Registration
→ Installation
→ Error Troubleshooting

SOFTWARE & HARDWARE SUPPORT

→ Microsoft office apps
→ SARS Easy File
→ Windows mail app
→ Browser support
→ Screen problems, printers, laptops and more.
→ Drivers & Updates

SOFTWARE Installation

→ Anti-virus
→ Internet browsers
→ Pastel
→ Easy file
→ Microsoft apps
→ Free Office Suite (Libre-Office, Open-Office)

Happy customers

By creating a family environment, we ensure that our clients receive our best efforts. We would like to extend our family’s reach and help each other through the power of technology.

Make use of our low rates to reach your highest potential

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how it works

Remote Support

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A remote support ticket consists of a 15 min remote diagnosis and troubleshooting via a remote desktop viewer. If the query can be solved remotely it will be fixed via Team Viewer.

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Tickets can be logged via email, WhatsApp or telephonically for your convenience.

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If the query resolution takes longer than 15 min a subsequent ticket can be used to continue the support session.

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We strive to keep our initial response time as short as possible, but in some instances due to high ticket volumes we may use a priority based system to ensure that we effectively manage queries.